General business principles
The Ultranav General Business Principles are the commitment that the company has undertaken with its stakeholders about how to conduct its business at all times, based on its values and corporate culture.
All Ultranav stakeholders, be they employees, customers, suppliers, the community or the competition, are invited to raise their doubts and/or make whistleblowing reports on the activities undertaken by our organisation.
All information reported will be treated in a confidential manner. The Ultranav Ethical Committee will critically evaluate all incoming reports and address issues according to our principles.
How to access our whistleblower platform
Our whistleblowing site is operated in partnership with Gestión Social, an independent third-party contractor that guarantees the privacy or the anonymity of your report and any information transmitted through this website.
“A partner you can trust”
Ultranav history started in 1960 in Chile, when Captain Albert von Appen, after having founded a ship agency company in 1952 called Ultramar, initiated ship owning activities with a small gas carrier of just 90 cbm.
During years of diversification and international growth, Ultranav has had a value-based culture as one of the core pillars of our sustainability.
We seek to contribute to our customers’ competitiveness by anticipating and meeting their needs.
We encourage creativity and innovation, introducing solutions that are beyond the ordinary.
We strive to continuously improve the quality and effectiveness of our services.
We are passionate about our work and our company.
We believe that personal commitment and work well done make a difference.
We challenge ourselves to create value and exceed our customers’ expectations.
We act in an ethical manner, focusing on sustainability and safeguarding our reputation.
We encourage personal and professional development and a fair balance between work and private life.
We promote team spirit in a multicultural environment, without discrimination of any kind.
We believe that safety is an integral part of our mindset and key to our business success.
We place safety first, keeping health, life, environment, cargoes and assets free of risks.
We are committed to developing and stimulating a safe working culture onboard ships and ashore.
We are focused on providing efficient, safe and environmentally friendly maritime transportation services to the mutual benefit of our customers, employees and all relevant stakeholders. We aspire to be a partner you can trust.
We aim to provide maritime transport in bulk in segments and niches in which we can develop long-term sustainable competitive advantages by adding value to our customers and focusing on customers who value long-term relationships of mutual benefits. Ultranav is a specialised and flexible organisation with a strong culture of service managed by qualified professionals committed to the development of our customers.
Our business principles
Economic sustainability and free competition
Long-term profitability is essential to achieve our business goals and continued growth. It provides the necessary resources for the continuous investment required to renew and develop our fleet and services, in order to meet or exceed our customers’ expectations. Without a strong financial base, it would not be possible to fulfil our commitments with our stakeholders.
Ultranav is adamant about honesty, integrity and fairness in all aspects of our business and we expect the same in our relationships with all those with whom we do business.
Pleasant and safe workplace
Ultranav promotes a safe, clean and open workplace. Harassment or any behaviour that may be perceived as threatening or disrespectful is unacceptable. Ultranav prohibits discrimination against employees, shareholders, directors, customers and suppliers on account of gender, race, religion, age, disability, sexual orientation, nationality, political opinion, or social origin. Workplace diversity at all levels is encouraged.
Ultranav is committed to the protection of the environment and supports the precautionary principle, avoiding the use of materials and methods posing environmental and health risks, as far as reasonably practicable.
Code of Conduct
The Code of Conduct of Ultranav establishes the internal conduct guidelines which drive and guide the behaviour expected of all employees in every company of Ultranav in the performance of their daily work and activities, and in the relationships and engagement with stakeholders (public and private), so as to comply with the commitments undertaken by Ultranav in its General Business Principles and carry out commercial activities with honesty, integrity and fully complying with the laws and regulations set forth in the jurisdictions where the company operates.
Ultranav has identified the following focus areas:
- Respect for people
- Safety and environmental responsibility
- Protection of the company’s assets
- Confidential information, privacy and data protection
- Compliance with laws
- Anti-corruption practices
- Conflict of interest
- Free competition
- Trade sanctions
- Anti-money laundering and combatting terrorist financing
- Books and files
- Gifts and entertainment
- Wrongful influence on auditors
- Obligation of reporting
Maritime Anti-Corruption Network
The Maritime Anti-Corruption Network (MACN) is a global business network working towards the vision of a maritime industry free of corruption that enables fair trade to the benefit of all..
TRACE is a non-profit business association providing anti-bribery compliance support and shared-cost third party risk management solution.